Testimonials

You are an example of perfect customer service.

James Greener - Ealing Symphony Orchestra Manager

Big shout out to White Light Ltd for supplying me with an ETCNomad. Love the new online store which is visually appealing and easy to navigate. It's also worth noting that customer service has been top notch when it came to eagerly answering any questions I had. I will definitely be returning to WL for future equipment hires and consumable orders. 

Ettienne Olivier - Customer

I brought a couple of things on ShopWL and I have got to say it was fantastic, quick and easy! Delivery was super fast and I was really happy with the customer care. Every time I sent an email related or not they had an answer for me.

Alistair Lindsay - Customer

Could not recommend white light enough, ordered our consumables with them and could not fault the stock they had or the delivery. They even refunded me the delivery as id paid & it was free with my order.

Stuart Rummer - Customer

I am a frequent customer of White Light, both over the phone and through use of the online shop, and on every occasion the customer service has been impeccable. Most recently there was a delay with my order due to supplier stock issues, and White Light kept me constantly updated as to the status of my order.

George Bach - Customer

Excellent service - ordered an ETC Nomad student package and White Light managed to bring my dispatch date forward and get a better deal for me.
Definitely recommend. 

Fyre VFX - Customer

A great selection of products and even better customer service from friendly staff! I had the items in my hands just 4 hours after clicking 'Confirm Order' Can't recommend highly enough!

James Walton - Customer

An excellent supplier with an endless stock of equipment and consumables. The next day delivery option has been a lifesaver for many of my shows. The newly designed online shop is a great addition to the service, easier than ever to get the things you need in time! I hope to have a long relationship with WL in the future.

Callum Macdonald - Customer

This has by far been the easiest order for us in a long time, and I'd just like to say that I was really impressed with the level of service I received!

Danielle Vincent - Customer

Great customer service. They'll get back to you quickly and they are very helpful.

Eren Celikdemir - Customer 

Professional, efficient and quick service. Great communication and the delivery arrived on the scheduled date. I would highly recommend ShopWL for all your lighting related supplies.

Paul Phillips - Customer

Some of the best customer service I have seen. I bought an ETC product and it got very complicated with the due date constantly changing due to ETC, however ShopWL made the process very easy. I was constantly updated with how my order was going and it was a very smooth order. I had an extremely good experience!!

Joel Braun - Customer

The customer service I received was excellent and buying online was such an easy process.

Jonathon Ingram - Customer

I don’t usually buy online but your website was so easy to use! I will definitely be ordering more from you again.

Alexander Porter - Customer

I found everything I needed straight away and it all arrived the next day, a great shopping experience.

George Cross - Customer

Ordering from you was so easy and everything arrived on time for my event!

Patrick Jenkins - Customer

I was impressed with the service and support I received from you and I look forward to shopping with you again!

Courtney Davison - Customer

This is the first time I’ve used your website and it certainly won’t be the last. The shopping experience was so easy and you’re staff were all very friendly when I came to collect my order.

Isobel Sharp - Customer

Just a quick note to say a huge thank you for getting my gobos to me on time for my show.

Maya Kirby - Customer

Fantastic customer service. Very accommodating and flexible. Excellent communication and fast delivery.

Caleb Bond - Customer